Support
Help & User Guide
Getting Started
This platform helps candidates apply for scholarship opportunities and complete CBT-based assessments. Staff can manage assessments, upload question banks, and review candidates' performance.
Candidates
Log in, open your assessment, answer questions, and submit before the timer ends.
Staff
Create assessments, organize subjects, upload questions, and review submitted attempts.
For Candidates
- Sign in to your account.
- Open the dashboard and select an active assessment.
- Read the instructions before starting.
- Answer all questions in the exam window.
- Submit the assessment before time runs out.
- Review your result after submission.
Exam rules: Do not leave the exam window unnecessarily. Suspicious activity may be logged for review.
For Staff
- Create and publish assessments.
- Create and manage subjects and subject types.
- Upload question banks in CSV or Excel format.
- Review responses, scores, and proctor reports.
- Activate or deactivate subjects and assessments as needed.
Question Upload Format
Use a CSV or Excel file with columns such as:
| Field | Example |
|---|---|
| assessment_ID | 1 |
| subject | Mathematics |
| prompt | What is 2 + 2? |
| question_type | mcq |
| marks | 2 |
| order | 1 |
| option_A | 3 |
| option_B | 4 |
| option_C | 5 |
| option_D | 6 |
| option_is_correct | B |
Correct answer rule: use only A, B, C, or D in the
option_is_correct column. For example, if the correct answer is option B, enter B.
Troubleshooting
Confirm that the assessment is active, published, and available for your registration year.
Make sure the question type is saved as
mcq and the option columns option_A to option_D contain values.
Check that the file is a valid CSV or XLSX, the headings match the template, and there are no blank or malformed rows.